Shipping Policy

At HENDA, we believe in thoughtful purchases and a confident shopping experience:
* Inspection upon Delivery: We offer a full inspection upon delivery, allowing you to review your order comfortably before acceptance.
* Immediate Returns: If the item does not meet your expectations at the time of delivery, you may return it immediately with the courier.
* Shipping Fees: Return shipping fees are covered by the customer and must be paid at the time of delivery.
* Quality & Hygiene Standards: To maintain our standards, items are only eligible for return at the time of delivery. Accepted items must remain unused, unworn, and in their original condition.
* Final Sale: Once the order is accepted and the courier departs, the sale is considered final.